For ages 21+

melbet company
Responsible Gambling

Betting should be enjoyable — not stressful. melbet company believes every player has the right to play while staying in control.

Set Personal Limits Self-Exclusion 24/7 Support Safe Environment

Our Commitment

Player wellbeing is our priority

At melbet company, we believe online betting is a form of entertainment — it is not a reliable way to earn money and should never be treated as one. Every player on our platform is encouraged to play with awareness and within their own means.

On this page you will find out how to monitor your betting habits, which tools to use to keep yourself protected, and where to seek help if needed. Our Terms and Conditions also contain detailed responsible gambling guidelines that apply to every player.

We expect everyone using our platform to consider their own situation before playing — how much time they are spending, how much money they are allocating, and whether they can keep a clear head even after a loss.

Strict 21+ age requirement

At melbet company, all betting and casino activities are strictly for people aged 21 or above. We have identity verification in place to ensure that no underage person can use this platform. If you suspect someone you know who is underage is using this site, please notify our support team.

Tools to keep yourself in control

melbet company provides several tools to help you stay in control of your betting habits.

Set Deposit Limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately.

Deposit Management

Session Time Limits

Decide in advance how long you will play in each session. When the time is up, the system will automatically send you a reminder.

Time Management

Temporary Break

If you feel you need a pause, you can temporarily close your account for anywhere between 24 hours and 30 days. You will not be able to log in during the break.

Protection Tool

Self-Exclusion

Long-term self-exclusion will keep you away from your account for a set period or permanently. If you make this decision, inform the 24/7 support team.

Long-Term Protection

Betting History Review

You can view your full betting history saved in your account at any time. This can help you understand your own patterns.

Data Insights

Direct Support

To activate any tool or get advice, speak in Bengali with our 24/7 live chat or email support team.

Support Channels

Warning signs of a problem

Betting problems do not develop overnight — signs appear gradually. Pay attention if any of the following apply to you.

  • You keep betting to try to recover lost money and cannot stop.
  • You are cutting back on essential expenses (rent, food, medicine) to fund betting.
  • You are hiding your betting activity from family or friends.
  • You feel restless or irritable when you try to stop betting.
  • You are borrowing money from others to place bets.
  • Constant thoughts about betting are making it hard to focus on work or studies.
  • You no longer find betting interesting unless you bet larger amounts than before.

If you notice one or more of the signs above in yourself, stop playing and talk to someone close to you or a professional counsellor. This is not a sign of weakness — it is a sign of self-awareness.

Ask yourself

Ask yourself these questions regularly to maintain healthy betting habits.

Answer each question below honestly. If most of your answers are "yes", you are playing responsibly.

Am I betting within my weekly budget?
Can I calmly stop playing when I lose?
Am I keeping betting separate from time with my family and work?
Am I treating betting as entertainment, not a source of income?
Am I spending time with the people close to me as normal?

Where to get help

You do not have to face this alone — asking for help takes courage.

melbet company Support

Our 24/7 live chat and email support are available in Bengali and English. Speak directly about self-exclusion, setting limits, or any concern you have. Email:

Family and loved ones

The most effective early support for a betting problem often comes from family. Let someone you trust know about your situation. Their support can make the path to recovery much easier.

Professional counselling

Mental health professionals and counsellors are specially trained to help with gambling addiction. Contact your local hospital or government mental health service.

melbet company does not see responsible betting as merely a matter of rules — it is a core value of our platform. In line with our Privacy Policy, your personal information and self-exclusion requests are handled with complete confidentiality.

If you have any questions or want to learn about general betting topics, you will find detailed information on our FAQ page. The support team is always here for you.

Questions about responsible gambling

Frequently asked questions

Contact our 24/7 live chat or email support team to activate self-exclusion. Let them know how long you want to be excluded, and the team will restrict your account promptly. Permanent exclusion is also available.

Reducing a deposit limit takes effect immediately. However, a request to increase the limit will only take effect after a set waiting period — this helps limit the opportunity to place excessive bets in a moment of impulse.

Your account balance remains unchanged and secure during a temporary break. Once the break ends, you can access your account as normal. If you need to make a withdrawal during the break, please contact the support team.

Talk to them directly and with empathy — share your concern without placing blame. Suggest professional mental health support if needed. You can also inform our support team about the situation if you feel it would help.

Younger people are more prone to addiction, and financial decision-making maturity takes time to develop. The 21+ age limit is part of melbet company's own commitment to responsible practices for the protection of young people. There is no compromise on identity verification.

melbet company's 24/7 support team can speak in Bengali and will guide you through the right steps. You can also get help from a local mental health centre or the counselling department of a hospital.